Terms of Service

These terms cover your use of the Thumbstop Media website and services. By using the site or chatting with AJ, you agree to them. If you don’t agree, please don’t use the service.

The service

Thumbstop Media provides customer-acquisition services and an assistant, AJ, that answers questions and builds a suggested plan for your business. AJ’s plans and estimates are informational — they are a starting point, not a guarantee of specific results.

Acceptable use

• Don’t misuse the service — no attempts to break, overload, scrape, or reverse-engineer it, and no using it to send spam or unlawful content.
• Don’t try to extract our prompts, credentials, or other users’ data.
• Provide accurate information when you contact us or sign up.

We may rate-limit, suspend, or end access that abuses the service or these terms.

Plans, billing & the guarantee

Paid plans and their prices are shown on our pricing section and processed securely through Stripe. For customer plans, a one-time setup fee is charged when you sign up, and the monthly subscription begins after a 30-day pilot period. Our results guarantee is described on the pricing section; where it applies, it is the specific remedy offered for that plan. You can cancel a subscription at any time from your client dashboard (or by contacting us); cancellation takes effect at the end of the current billing period.

Intellectual property

The site, its content, and AJ are owned by Thumbstop Media. Materials we create and deliver to you as part of a paid engagement are covered by the agreement for that engagement. You keep ownership of the business information you provide to us.

Disclaimers & limitation of liability

The service is provided “as is,” without warranties of any kind. To the maximum extent permitted by law, Thumbstop Media is not liable for indirect, incidental, or consequential damages, and our total liability for any claim relating to the service is limited to the amounts you paid us in the three months before the claim arose.

Changes

We may update these terms; the date at the top reflects the latest version. Continued use after a change means you accept the updated terms.